How to use ChatGPT for your online business?

Website, social media, email marketing - there's no area of an online business that can't use artificial intelligence. ChatGPT, a powerful language model based chatbot, is able to generate natural, human responses to a variety of questions. ChatGPT is much more sophisticated and flexible than previous chatbots, allowing you to use it in almost any business environment.

What information does ChatGPT have?

The most recent ChatGPT data is from September 2023 and comes from a number of different sources, so it does not contain the most up-to-date information. Therefore, their responses may not reflect the latest developments. The sources of the information were the following in the learning process:

1. Publicly available data: Books, articles, scientific publications, websites and other resources on the Internet.
2. Training data: Large amounts of text data, in different languages and on different topics, used to train the model.
3. Licensed resources: Some data are from licensed sources to which OpenAI has gained access.
4. Content under discussion: Information, questions and answers shared by users and received during the operation of the model.

How can you use ChatGPT for your online business?

1. Customer service and support: Customer service is a key part of your business. With ChatGPT you can automate the answering of common questions and problems. Create a list of the most frequently asked questions and their answers. Then refine the answers and teach the chatbot to respond to these questions appropriately. This will save you a lot of time and make your customer service more efficient.
2. Sales support: Using ChatGPT can also be beneficial in the sales process. You can integrate the chatbot into your website and help customers make a purchasing decision. It can help you answer questions about prices, delivery and product features. Make sure the chatbot is visible on the website and user-friendly so visitors can easily find and use it on your website.
3. Content generation: Creating quality and relevant content is key for online businesses. Using ChatGPT, you should be able to generate new and inspiring content. For example, if you want to write a blog post on a particular topic but don't have the time or energy to completely re-create it, you can ask ChatGPT for help. By providing basic topics and keywords, the chatbot can generate a draft that you can later refine and customize. ChatGPT can also create other written materials such as text ads, email messages, and product descriptions. 
4. Marketing Campaigns: ChatGPT can also help you generate ideas for marketing campaigns and create texts optimised for your target audience. It can also analyse analytical data to better understand the behaviour and preferences of your target audience.
5. Market research and surveys: Using ChatGPT can also help with market research and surveys. You can ask the chatbot questions about your business, such as which products or services people are most interested in, or what suggestions it can give you to improve your business. Such information can help you make decisions and optimise your business. 
6. Other options: In addition to the above, the chatGPT models are capable of e.g. translation, text search engine optimisation, programming, and one AI model can also generate custom images.  

It's important to note that while ChatGPT is a very useful tool for online businesses, human interaction cannot be completely replaced. There should always be the possibility of real-time human support, especially in situations where the chatbot cannot respond or solve the problem properly.

What tools can you use with chatGPT?

The easiest way is to register at https://chat.openai.com/ and you can request chatGPT version 3.5 for free. For $20 a month, you can also ask for the higher quality version 4. There are also WordPress plug-ins that allow you to request text and images from a model directly from your website. These plugins require an API key to access the various AI models in chatGPT. When you use the API key, you will be charged a fee based on the amount of text/image, but you will receive $18 credits at the beginning if you have not used chatGPT before. One of the best of these free WordPress plugins is AI Engine. From Elementor also has AI tools, which costs about $36 per year and currently uses an unknown artificial intelligence model.